The Ministry of Communication, Digital Technology, and Innovations has launched an investigation into a cybersecurity breach that has impacted approximately 5,700 customers of MTN, one of the country’s major mobile network providers.
In a statement issued on April 29, 2025, the Ministry confirmed it is collaborating with the Cyber Security Authority (CSA), the National Communications Authority (NCA), and the Data Protection Commission (DPC) to assess the incident.
The joint effort aims to determine the full scope of the breach and to establish appropriate measures to safeguard customer data.
“The Ministry is working to establish if there are any breaches on the part of the Mobile Network Operator,” the statement read.
Although specific details of the breach have not been made public, authorities emphasized that protecting customer privacy is a top priority. Individuals affected by the breach will be notified in accordance with Ghana’s Data Protection Laws.
The Ministry has called for public calm as investigations continue and has assured citizens that timely updates will be provided as more information becomes available.
