Menzgold reports that 60% of its customers are not eligible for payment after validation process

Nana Appiah Mensah, the CEO of the now-defunct gold trading firm Menzgold, has revealed that more than sixty percent of the claims submitted for validation have encountered various issues.

Menzgold, on July 30, called upon its clients to provide supporting documentation for validation purposes, aimed at expediting the payment process.

The company identified a range of problems among the claims, such as irregularities or inconsistencies in document records, counterfeit supporting documents, fraudulent authorized signatures, and other alleged shortcomings.

In a statement, Menzgold encouraged clients falling within the aforementioned bracket of over 60 percent to “believe they have honest, genuine and eligible claims to proceed to verify their gold trading transactions status, thus; ascertain as to the validity, invalidity or otherwise of the purported transactions and hence, an eligibility or ineligibility of any claim whatsoever.”

Nana Appiah Mensah emphasized, “We entreat confident Customers to acquire a “Menzgold Traders Transactions Status Verification Access Card”, from Payboy Company Limited and/or any of its underlisted agents for a Personal Identification Number (PIN), to be utilized to digitally verify one’s transaction claim eligibility or otherwise.”

The disbursement of payments to customers who have undergone full validation is scheduled to initiate on October 20, 2023.

Here is the complete statement for reference:

Source – citinewsroom.com