Microsoft Outlook went down in North America and around the world for several hours overnight, disrupting email and other services.
“Users primarily located in the North American region attempting to access outlook.com may be unable to send, receive, or search email.
Additional functionality such as the calendar consumed by other services such as Microsoft Teams would also be affected,” the company said on its service page.
Microsoft said in tweet that “a recent change is contributing to the cause of impact. We’re working on potential solutions to restore availability of the service.”
The outage, according to the Downdetector, appears to have started after 10:30 p.m. ET Monday.
Users outside of North America have seen a gradual improvement, according to a Microsoft update published around 4 a.m. ET on Tuesday February 7, but they may still “experience some residual impact due to the affected portions of infrastructure.”
“We’re continuing to perform targeted restart operations on the primarily affected infrastructure in North America in order to restore the availability of the service,” it added.
Author-Roberta Appiah
